Quality Policy

We, at Mushrif Trading and Contracting Company are committed to providing the highest standard of services to our customers. We will strive to achieve & maintain excellence in all what we do in order to meet and exceed our customers’ expectations.

We will achieve the above by:

  • Complying with applicable technical, legal and contractual requirements at all stages of contract execution with emphasis on achieving highest standards in quality and safety;
  • Maintaining a Quality Management System that conforms to the requirements of ISO 9001:2015 and continually improving its effectiveness;
  • Defining and regularly enhancing our objectives, processes and systems in order to exceed organizational and customer needs and expectations;
  • Fostering an environment in which creativity and responsibility are encouraged at all organizational levels;
  • Improving our working practices based on customer feedback, management reviews and audit findings;
  • Accurate & timely allocation of resources needed for the effective implementation of our Quality Management System;
  • Developing & monitoring a highly motivated, efficient and competent workforce, committed to achieving ‘total customer satisfaction’; and
  • Disseminating relevant information in a timely manner to the interested parties relevant to the Quality Management System.


Saad Abdel Azziz Al Wazzan
Chief Executive Officer

Doc. Ref. QM P1